FAQ

1. How is the device shipped?

We use express shipping lines to ensure a quick and safe delivery of your device to your front door. Orders are typically processed within 24 hours and arrive within 4-7 business days of leaving the facility. We provide free shipping for all customers!

 

2. How much is shipping?

We provide free shipping to your door.

 

3. What is your return policy?

We provide a 60 day money-back guarantee for every device we sell. Try it out for 60 days and if you don't absolutely love it, you can return it and receive a refund.

 

4. Does red light therapy work through clothes?

Yes and no. Red Light therapy does not penetrate through clothing or bandages as it visible to the eye. However near infrared light, which is invisible to the eye, will penetrate through clothes and many bandages and dressings.

 

5. How often do I need to use red light therapy?

This depends on the condition you are treating. For most conditions, daily use for at least four weeks is recommended. Please feel free to reach out to our support team at support@vitalityredlight.com with any questions!